Paying Council Tax or Business Rates

Paying Council Tax or Business Rates


Find out what help is available for paying your Council Tax.

Our buildings are currently closed so it is not possible to pay in person or by post - but we have others ways for you to pay your Council Tax or Business Rates.


Pay by Direct Debit

Direct Debit is the easiest way to pay - once it is set up there is nothing else for you to do. You can set up your Direct Debit online.


Pay by debit or credit card

Debit cards accepted are Visa Electron, Visa Delta, Switch/Maestro and Solo. Credit cards accepted are Visa and Mastercard (not American Express). No charge is added for debit or credit card payments.

Please note: our online payments system uses temporary cookies to keep track of your progress as you complete the form, but they will be deleted when you close your browser.


Other ways to pay

PayPoint or Post Office

You can pay at any Post Office or PayPoint outlet near you using the barcode printed on your letter, bill or payment card. Get your barcode.

Some Post Offices and PayPoint outlets may have different opening times at the moment so please check before making a special journey.


Standing order or online banking

You can arrange this yourself direct with your bank or through online banking. Please make sure you quote your rent reference number. If you pay by standing order you will need to tell your bank to amend your payments if they change (such as your yearly increase).

Bank branch: Lloyds Bank, Chesterfield
Sort code: 30-00-02
Account name: Chesterfield Suspense
Account number: 02055134

You must also quote your account reference.

Please note that when paying by standing order, online banking, PayPoint or at the Post Office you need to allow a minimum of four clear working days for the payment to reach us.


Customer Service Centre 

The opening times for the Customer Service Centre are:

Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm

Please note: opening times vary during bank holidays, details are published in our latest news section.


Business Rates remittance advices

If you need to send us a remittance advice to confirm that a Business Rates account has been paid, please email it to

Last updated on 24 January 2022