Request your repair
We are currently only carrying out emergency repairs to our council houses and our staff will be following the government’s guidance regarding social distancing, all other repairs are on hold
Emergency repairs hotline: 0800 587 5659 or 01246 345041 outside office hours
You can call our repairs hotline for free on 0800 587 5659*.
Please note that this number is for reporting or enquiring about repairs or repair appointments only. The operator cannot transfer your calls elsewhere or deal with other issues.
See what types of repair we can carry out on your home, and whether you may be recharged for the cost.
We have produced a range of videos to help guide you through with the housing repairs that you are responsible for maintaining.
*Emergency out of hours service
If you have an emergency repair, such as a burst pipe, that needs attention outside of normal office hours or at the weekend, please telephone the out of hours service on 01246 345041.
Find out who will repair a problem at your council home: