Coronavirus (COVID-19) roadmap - Find out how it is affecting our services.

Request your repair

Request your repair

  • We are currently only carrying out emergency repairs to our council houses and our staff will be following the government’s guidance regarding social distancing, all other repairs are on hold

    Emergency repairs hotline: 0800 587 5659 or 01246 345041 outside office hours

You can call our repairs hotline for free on 0800 587 5659*.

Please note that this number is for reporting or enquiring about repairs or repair appointments only. The operator cannot transfer your calls elsewhere or deal with other issues.

See what types of repair we can carry out on your home, and whether you may be recharged for the cost.

We have produced a range of videos to help guide you through with the housing repairs that you are responsible for maintaining.


*Emergency out of hours service

If you have an emergency repair, such as a burst pipe, that needs attention outside of normal office hours or at the weekend, please telephone the out of hours service on 01246 345041.

Find out who will repair a problem at your council home:

Repairs to council homes - who does what? PDF (PDF 205 KB)

Last updated on 31 March 2021