Claim your Energy Rebate online – if you need help with the online form call our team on 01246 345013.

Lettable standard

Lettable standard

Before you move into your new council home, we inspect the property to ensure that it meets the council's lettable standard.

We will:

  • make sure that the property is structurally sound
  • carry out gas and electrical safety checks and issue the certificates required by law
  • test all smoke alarms that are in the property
  • make sure the hot water and heating system is working properly
  • make sure that all of the plumbing fixtures and fittings are free from leaks and drips
  • reglaze windows where necessary
  • where floor covering exists, make sure there are no tripping hazards
  • make arrangements for all rubbish, etc., to be cleared from gardens
  • provide assistance with decoration vouchers if we feel the standard of decoration is not reasonable
  • make sure that the property is cleaned and left in a presentable condition
  • provide a Welcome Pack to help you settle into your new home

These service standards have been developed with tenants.

Last updated on 29 April 2022