Chesterfield Active Tenants (ChAT): get involved

Chesterfield Active Tenants (ChAT): get involved

ChAT (Chesterfield Active Tenants) is a group of tenants across Chesterfield who have told us how they would like to get involved in our services.

Some of these ways, including working/focus groups, the tenant inspection service and the tenant challenge panel, are explained in more detail on other pages.

You can download a copy of the ChAT form below or fill in the online form. All of your details remain confidential. Alternatively if you would like to speak to a member of the Participation Team, please call the number below.

Please complete both forms and return to:

Housing Services
Town Hall
Rose Hill
Chesterfield
Derbyshire
S40 1ZY

If our documents are not accessible to you, you can request a different format here.
ChAT: Get Involved PDF (PDF 462 KB)
Housing Equalities Monitoring Form PDF (PDF 56 KB)

Tenant participation team
Phone: 01246 345147 or 345142
Email: tpenquiries@chesterfield.gov.uk

 

Have your say on our services

Interested in having your say on our services? There are a number of different ways that you can get involved.

 

Tenant Challenge Panel

Join other tenants for a few hours each month to review how our housing services operate.

 

Working groups

Join us for a short series of meetings (approx. one – two hours over three months) to give your opinion on specific topics such as anti-social behaviour or repairs.

 

Virtual panel

Can you spare 30 minutes to an hour? Be consulted and give your feedback on our services via email or other digital methods.

 

Communications group

Got an eye for detail and a spare half an hour? Check and comment on our publications such as leaflets, posters, website pages etc. before they are published. 

 

Tenant inspectors

Become a mystery shopper for an hour or two per month and check our services to test how we are doing - (meetings and on site work).

 

Focus groups

Join us for one off meeting (approx. two hours) to give your opinion on specific topics.

 

Armchair consultee

Have the information sent directly to you and give feedback about our services from the comfort of our home – it will only take up to an hour to complete.

 

Surveys

Give your views by completing 10-minute surveys that will help shape our service


Last updated on 03 October 2022