We can collect large household items that you are unable to dispose of yourself. We call this 'bulky' household waste.
Recycle your bulky items?
Before booking a collection - could your items be given a new lease of life by donating to charity, selling, or giving them away?
Find out more
Our bulky waste collection service can take away large items of freestanding furniture, domestic appliances and other general household waste.
Find out more about:
What we take
We collect a wide range of household and electrical items - see more details here before booking a bulky waste collection.
If you are not sure whether your item is included please contact our customer services team on 01246 345345.
What we don't take
- commercial style fridges and freezers
- fitted furniture - for example wardrobes, kitchen cupboards and built-in appliances
- bathroom fittings - such as toilets and bidets, basins, baths, shower bases and screens
- DIY and building waste - including window frames, doors and garage doors, concrete slabs, bricks and blocks, plaster and cement, timber, fireplaces and gas fires, radiators and boilers, water tanks and cylinders
- excavated material - including soil, turf, clay, gravel, stone, concrete, tarmac
- garden structures (such as sheds, greenhouses, fencing, gates) or garden waste
- asbestos - including insulation, sheets, guttering
- hazardous household waste – such as household chemicals, herbicides, pesticides, gas cylinders
- liquid waste - including any flammable liquids, paint and oil
- motor vehicle parts - including wheels, tyres, batteries
For safety reasons we don't take glass tables or TV units, windows, glass doors, windscreens, large mirrors or large sheets of glass - including wardrobe doors from fitted furniture or free-standing wardrobes. We will take glass/mirror that has been broken into smaller pieces and safely wrapped in a sealed box that is light enough to lift up and put into the refuse vehicle.
Charges from 1 April 2024:
One item: £30
Two to five items: £40
Six to ten items: £45
Fridges and freezers: £30 per unit
These charges are reduced for residents that receive Housing Benefit or Council Tax Support.
We don't provide a house clearance service, and you can only book collection of up to ten household items and four fridges or freezers in any seven day period.
Booking a collection
Please read our terms and conditions before booking a collection.
We will take your payment to secure your booking, so please have your credit or debit card details handy.
We will let you know the collection date when you make a booking.
Collections are normally made on a Friday. If we are unable to collect on the Friday for operational reasons, the collection will be made on the Saturday.
Please be aware that non-electrical items, electrical items and upholstered furniture (following changes in regulation) will be collected at different times by three separate vehicles.
Protecting your privacy - find out how we keep your information safe.
To ensure your collection goes smoothly please make sure your waste is:
- outside the front of your property by 7am on the collection day - we won't take waste from inside your property (even if you live in a block of flats), or from inside a garage or shed
- as close to the edge of your property as possible - but please don't block pavements and keep access clear for pedestrians and vehicles
- accessible and visible - not behind locked gates, or obscured by other items or vehicles at your property
- easy to carry - please cut carpet into rolls three feet wide or less; don't overfill bin liners and boxes as they may break while being carried; don't break up furniture unless we ask you to
When you book your collection please make sure that include everything that needs collecting - we won't take anything that has not been itemised on the booking.
Report a problem
If something has gone wrong with your bulky waste collection you can report it here.
Alternatives to bulky waste collections
Bulky waste collection is a great way to dispose of old or broken household items that can't be reused.
But many items can be reused or recycled, helping protect the environment and benefiting others.
Many local charities will be happy to take unwanted furniture, electricals, bric-a-brac and clothes, as well as toys, CDs, DVDs and sporting items that are in good condition.
Try offering your unwanted items to friends and family who may be able to take them away for free.
Otherwise, there are ways to pass on usable items for free to other people online. Find out more here.
Buying and selling online is a popular way to get rid of your unwanted items.
Large items in particular will be collected by the buyer for free, and you might even make a bit of money out of it (most sites charge a fee for listing and/or selling your items).
If you have a lot of bulky waste to dispose of it might be worth contacting house clearance companies for quotes.
House clearance companies will charge you for getting rid of your waste, so shop around for the best deal. They should work out a price by offsetting the cost for them to dispose of the worthless waste against what they can get for any saleable items.
Some charity shops offer full house clearance services as well as collecting individual items of furniture etc.
Make sure you use a reputable company and that they give you a waste transfer note, otherwise if they dump any of your waste you could be prosecuted.
If you have the space, and someone that can fill it for you, it might be worth getting a skip.
Skips are the best way to get rid of items that we can't collect as bulky waste including DIY and building waste, as well as old, broken items that can't be reused, recycled or upcycled by anyone else.
Skip prices vary, and if you don't have space on your drive or garden for the skip you may need a skip permit from Derbyshire County Council.
Make sure you use a reputable company and they give you a waste transfer note, otherwise if they dump your waste you could be prosecuted.
Scrap metal collectors are happy to take away your old and unwanted metal items such as domestic appliances, radiators, old tools, bikes etc.
Many scrap metal collectors will drive around the streets looking for scrap metal to collect.
If you decide to let a scrap metal collector take away your metal waste, you are responsible for making sure it is done legally.
Don't leave your old scrap metal out on the road or pavement where it may be a hazard or cause an obstruction.
Make sure the collector has a valid scrap metal collector's licence and that they give you a waste transfer note, otherwise if they dump your waste you could be prosecuted.
Find out about the householder's duty of care
Please note: scrap collectors won't take fridges or freezers due to the special way they have to be recycled.
If you are able to transport your bulky waste you can take it to the household waste recycling centre at Stonegravels - sometimes call the tip, dump, or civic amenity site.
Derbyshire County Council are responsible for the household waste recycling centre, and there is no charge for taking most household waste there for it to be recycled or disposed of.
Find out more about its location, opening times and types of waste you can and can't take.
If you are able to transport your bulky waste you can take it to the household waste recycling centre at Stonegravels (sometimes call the tip, dump, or civic amenity site).
Derbyshire County Council are responsible for the household waste recycling centre, and there is no charge for taking most household waste there for it to be recycled or disposed of.
Find out more about its location, opening times and types of waste you can and can't take.