We are currently unable to supply any blue wheelie bins until we receive a delivery from our supplier.
If you are already waiting for a blue wheelie bin, we will arrange for it to be delivered to you as soon as possible after we receive our new supply, which is likely to be around 18 November 2026.
If you haven't yet contacted us about a new or replacement blue wheelie bin, please wait until after 18 November to submit your request.
Let us know if we've not carried out a repair, or haven't delivered a new bin, food caddy, or waste sacks.
You must have already:
- reported a damaged bin or food caddy
- reported a missing bin, food caddy or waste sacks
- ordered bins for a new property or conversion
Our contractor aims to carry out repairs and deliveries within five working days of your request.
Please don't report a problem to us until five working days or more have passed since you contacted us.
Report a problem online
You won't be able to report a problem if it's less than five working days since you contacted us.
If you told us that you need a larger or smaller bin (or asked to swap from waste sacks to wheelie bins) our customer services team can give you an update - call them on 01246 345345.
Protecting your privacy - find out how we keep your information safe.
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