How to register

As part of the application process, we will ask you to provide information about you and your household’s circumstances and where you have lived. It is a good idea to have the following information to hand before you start your application:  

• full names, dates of birth and national insurance numbers (where relevant) for everyone included on your application  
• your addresses over the past five years, including the dates you moved in and out, full address and contact details for your landlord or mortgage company  
• proof of clear rent account for any former private, council or housing association tenancies  
• employment details for you and your joint applicant (if you have one), including job title, employer name and address, start date and monthly income  
• details of any property you own, including its current value and any outstanding mortgages  
• details of your savings, equity and investments  
• if you are moving to be closer to a relative to give or receive support, their full name, address, dates of residence and contact details  
• details of convictions or cautions that are not considered ‘spent’ under the Rehabilitation of Offenders Act 1974  
• details of any evictions or rent arrears from any former tenancies

If you are eligible to apply, don't forget to send us any supporting information we ask for so that your application can be properly assessed. 

We need this information to confirm:  

• that you are eligible to register for housing  
• your identity and the identity of other members of the household  
• that you and other household members live at the address provided in your application and the terms on which you live there  
• that children being registered are the responsibility of you or your partner 

Please send a copy of one document from EACH of the categories below for each household member

Eligibility for housing: 

• passport 
• national identity card 
• Home Office documents 
• proof of housing benefits 

Identity 

• birth certificate 
• passport 
• driving licence 
• immigration papers  

Residence 

• electoral register entry 
• rent book or rent card 
• recent bill or credit payment book for gas, electricity or water supply 
• pension notification 
• confirmation from employer or Department for Work and Pensions/Jobcentre Plus 
• tenancy agreement 
• full driving licence 
• recent Council Tax bill or phone bill
• recent bank statement 

Children 

• Child Benefit notification 
• residence order 
• statement of arrangement for children 
• confirmation from Department for Work and Pensions, Adult Care, health and education authorities 
• full birth certificate (where children have previously been cared for by another person, including ex-partner) 

We do not usually expect applicants to ask their doctor or other medical professional to write in support of their application.

If confirmation of a health condition is required, we will contact your doctor or medical professional.  

If you are threatened with eviction we will need to see a tenancy agreement, notice to quit, tenancy deposit protection scheme paperwork, court order and/or landlord reference. 

If you haven't already sent your supporting information, please send it as soon as possible. Your application will not be processed until it is received. If you have already sent your supporting information and you have not heard anything after 10 working days, then please email home.options@chesterfield.gov.uk or call 01246 345700.  

You can email your documents to home.options@chesterfield.gov.uk.

Please include your registration number, as this will help us to process your application more quickly. Please do not send original documents to us, we will accept photocopies.