Microsoft has experienced a global issue which affected some of our services.
This means that we were unable to send and receive emails for several hours on Friday 13 November 2026. Delayed emails are gradually making their way to us - if you have previously contacted us by email we will respond to you as soon as we are able to.
You can find out more about this issue on the BBC News website.
You can request many of our services, or report problems online using our our secure digital platform 'My Chesterfield' - find out more here.
First published on 13/11/2026
Last updated on 13/11/2026
