You can manage your benefit account online through our digital platform My Chesterfield.
We will need to verify your details before giving you access to your benefit account. 'My Services' is the secure part of My Chesterfield where you will be able to manage your benefit account online.
Once you have registered you will be able to:
- check your benefit summary and household details
- view any rent payments we have made - we don't send you remittances through the post
- check any overpayments
- report a change in your circumstances
- repay overpaid Housing Benefit
- apply for a Discretionary Housing Payment
- see copies of benefit letters that we have sent you
You can also add your Council Tax account, so you can manage all your details in one place.
Sign up for a My Chesterfield account
Registering for an account is quick and easy. We will need to know:
- your name
- your address
- your email address
You will need your benefit account or claim number. For your security we will verify your identity before giving you online access to your account. Find out more here.
Protecting your privacy - find out how we keep your information safe.
Problems using My Chesterfield?
If you are having trouble registering for or using My Chesterfield you can let us know here.