Environmental health – support for householders and businesses with pest problems

Our team can:

  • give free telephone advice on how to tackle the problem
  • investigate a range of pest problems arising from environmental issues such as overflowing wheelie bins, accumulations of dog waste in a garden and incorrectly disposed food waste

Why treat pest problems?

Pests can be a nuisance, but they can cause serious problems too. If a pest isn't treated it could:

  • spread disease and contaminate your home or workplace
  • damage your possessions, property and foodstuffs 
  • cause an infestation in your neighbours' properties 

Not only could this cost you a lot of money, it could cause a public health problem.

Under the Prevention of Damage by Pests Act 1949, all landowners have a duty to keep their land free from rats and mice.

If you are a homeowner or business, it is your responsibility to make sure the pest problems are treated.

If you live in rented accommodation, you are advised to contact your landlord and/or letting agent; always check your contract.

If you live in a council property, please contact us on 01246 345345.


Contact us

Contact our customer service team on 01246 345345 for more information, or to log an enquiry with our environmental health team.


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