Before you move into your new council home, we inspect the property to ensure that it meets the council's lettable standard.

We will:

• make sure that the property is structurally sound
• carry out gas and electrical safety checks and issue the certificates required by law
• test all smoke alarms and carbon monoxide alarms that are in the property
• make sure the hot water and heating system is working properly
• make sure that all of the plumbing fixtures and fittings are free from leaks and drips
• reglaze windows where necessary
• where floor covering exists, make sure there are no tripping hazards
• make arrangements for all rubbish, etc., to be cleared from gardens
• provide assistance with decoration vouchers if we feel the standard of decoration is not reasonable
• make sure that the property is cleaned and left in a presentable condition
• provide a Welcome Pack to help you settle into your new home

These service standards have been developed with tenants.