Energy Rebate Payments
The Government is providing a £150 one-off energy payment for most households in Council Tax bands A to D.
This aims to reduce the burden on households created by rapidly rising energy prices over the last year.
We are getting ready to make your energy rebate payment. The information below sets out what will happen next.
Who is eligible to receive the £150 payment?
If you were liable to pay Council Tax on a property in Council Tax Bands A – D on 1 April 2022 and it is your main home, you will receive a £150 energy rebate payment from the Government.
If you were exempt from paying Council Tax on a property in Council Tax Bands A-D on 1 April 2022 because
- you are a student (class N),
- you are under 18 (class S),
- you have a severe mental impairment (class U) or
- you have an annex occupied by a dependent relative (class W)
You will also be eligible to receive the energy rebate payment.
This does not need to be repaid.
I pay my Council Tax by Direct Debit and I have already made a Council Tax payment to you.
If you have already paid your April or May council tax instalment by Direct Debit, you will receive your £150 energy rebate payment by the end of May 2022.
The payment will be made directly into the bank account that your direct debit is paid from.
If, in the unlikely event that your £150 energy rebate payment has not reached your bank account by Friday 3 June 2022, please email email@example.com to enable us to investigate the problem.
Please do not contact us prior to this date.
I have set up a Direct Debit but have not yet made a payment on my Council Tax.
The government has asked us to complete extra security checks before the £150 energy rebate payment is sent to your bank. This will prevent fraud and ensure that the rebate is being paid to the right person.
We will send you an online link and will ask you for some information which will enable the security checks to be completed. Once we have done this, we will make the energy rebate payment to you.
The online link will be available from 1 June 2022. We aim to have made your energy rebate payment within two weeks of completion of the security checks.
I do not pay my Council Tax by Direct Debit
We will write to you and ask you to complete some information online which will enable us to make the energy payment direct to your bank account. You will need to continue to make Council Tax payments in the usual way.
We will send out letters telling you what to do prior to 1 June 2022. Where we have an email address, we will use this to contact you. We will post the letter to your home address if we do not have an email address on our records.
In the unlikely event that you have not received a letter or an email from us by Wednesday 8 June 2022, please email firstname.lastname@example.org to let us know. Please do not contact us prior to this date.
I want to receive a cash payment
We are unable to directly issue cash payments. You will receive the energy rebate quicker if you are able to provide us with your bank details.
If you are not able to receive the rebate direct into your bank account, we may be able to provide you with a voucher which can be cashed at the post office. However, this service will not be in place until July 2022.
Please email email@example.com if you would like to receive this service.
I need help to complete the online information.
If you need help to complete the information online, our Customer Services team members can help you.
You can get help at our Customer Service Centre in Chesterfield town Centre from 10am – 2pm each day.
You can also get help at the Healthy Living Centre in Staveley from 1 June 2022 to 10 June 2022 between 2.30pm and 6.00 pm.
Please bring the letter (and relevant supporting information) telling you what to do when you visit us.
I am not eligible for the energy rebate payment but need some extra support with my energy bills
The Council is implementing a discretionary energy rebate scheme.
Residents who are eligible to receive the £150 energy rebate payment and who are in receipt of Council Tax Support, will receive an additional £20 energy rebate payment.
Residents who receive Council Tax Support and who were eligible to pay Council Tax on properties in Bands E to H on 1 April 2022 will receive an energy rebate payment of £170.
Residents who were exempt from paying Council Tax (for reason code N, S, U and W) on properties in Bands E to H on 1 April 2022 will receive an energy rebate payment of £150.
You will not need to make an application for the discretionary payment. We will write to you if we need more information from you.
Find out more about the rebate on this Government flyer: