Valuation and banding
Information about declined payments
We are seeing an increase in the number of payments being declined. This is often due to the additional security features the payment card providers are introducing to try to reduce fraudulent payments and protect customers from fraud. Please note, that the council does not have access to any information telling us why your payment was declined.
What to do if your payment is declined
Please contact your card issuer (which may be your bank or credit card provider) and ask them why the payment was declined. They will probably ask you a date and time you tried to make the payment and how much you were trying to pay. If you don’t get a satisfactory answer as to why your payment was declined, asking the following questions may help:
- Does my card have an upper limit on the amount I can pay for an online transaction?
- Do you try and contact me if the amount I am trying to pay online is above a certain amount?
- How are you trying to contact me – do you have my correct contact details?
- Was the payment declined because I didn’t have enough money in my account?
Your card issuer should try and help you so you don’t have future payments declined.
Find alternate payment methods
Council Tax is paid on most residential properties.
There is one bill per property, whether it is a house, bungalow, flat, maisonette, mobile home or houseboat, and whether it is owned or rented.
The value of your home has been assessed by the listing officer at the Valuation Office Agency which is part of the Inland Revenue, the council doesn't carry out the valuation of properties for Council Tax.
Every property is given a value according to its open market value at 1 April 1991. The bands for England are below:
Band A - up to and including £40,000
Band B - £40,001 to £52,000
Band C - £52,001 to £68,000
Band D - £68,001 to £88,000
Band E - £88,001 to £120,000
Band F - £120,001 to £160,000
Band G - £160,001 to £320,000
Band H - Over £320,000
Charges from 1 April 2022 to 31 March 2023
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Band A - £1291.26
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Band B - £1506.47
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Band C - £1721.68
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Band D - £1936.89
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Band E - £2367.31
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Band F - £2797.73
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Band G - £3228.15
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Band H - £3873.78
Charges from 1 April 2022 to 31 March 2023
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Band A - £1358.95
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Band B - £1585.44
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Band C - £1811.93
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Band D - £2038.42
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Band E - £2491.40
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Band F - £2944.38
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Band G - £3397.37
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Band H - £4076.84
Charges from 1 April 2022 to 31 March 2023
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Band A - £1306.54
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Band B - £1524.30
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Band C - £1742.05
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Band D - £1959.81
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Band E - £2395.32
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Band F - £2830.84
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Band G - £3266.35
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Band H - £3919.62