Pest control

Our pest control team can help householders and businesses with a variety of pest problems, and are members of the Derbyshire Trusted Trader scheme.

Trusted Trader logo

We can treat a wide range of rodent and insect problems and give advice on many more. 

Our team can:

Telephone advice is given free of charge, but if you need a visit we aim to offer you an appointment within 48 hours. Contact us to find out more.

Why treat pest problems?

Pests can be a nuisance, but they can cause serious problems too. If a pest isn't treated it could:

  • spread disease and contaminate your home or workplace
  • damage your possessions, property and foodstuffs 
  • cause an infestation in your neighbours' properties 

Not only could this cost you a lot of money, it could cause a public health problem.

Whether you are a homeowner, a tenant or a business, it is your responsibility to make sure that pest problems are treated.

Home advice visits

We can visit you at home and give you advice about your pest problem. Home advice visits cost £25 with no obligation to book a treatment. If you decide to book a pest control treatment with us, the home visit charge is included in the treatment price.

We can treat bedbugs, cockroaches, fleas, rats and wasps. We also treat mice and ants that are inside your home.

Our officers can let you know what to do about other pest problems such as bats, grey squirrels, feral pigeons, bedbugs, bees, biscuit beetles, carpet beetles, mites, and silverfish. They can also advise on how to deal with mice or ant problems that are outdoors.

Residential pest control treatments 

We can treat the following problems, and offer a reduced concession price if you receive Housing Benefit or Council Tax Support (there is no concession reduction on the cost of home advice visits). All prices include VAT.

Rats, mice, cockroaches or wasps - £65 (£50 concession*)

Ants (indoors only) - £75 (£63 concession*)


  • up to two rooms - £125 (£102 concession*)
  • three rooms - £150 (£128 concession*)
  • four or more rooms - £170 (£144 concession*)


  • up to two rooms - £95 (£75 concession*)
  • three rooms - £115 (£96 concession*)
  • four or more rooms - £135 (£111 concession*)

Combined rooms, such as a living room through to a dining room, are classed as one room.

Insect identification service

Our officers are able to identify the majority of common pests and are happy to give you information about any strange insect which you may find, free of charge.

In the rare event that we can't identify an insect, we will send the specimen to a special laboratory for identification on your behalf.

Commercial one-off treatments and contracts

We offer treatments to deal with a pest problem at your business premises.

  • ants - £85 plus VAT
  • mice or rats - £100 plus VAT (includes two visits)
  • wasps - £75 plus VAT

We can also arrange a regular contract service.

Contact us

Contact our customer service team on 01246 345345 to arrange a home visit, pest control treatment or to find out about contracts for business premises. 

You can find out more about the service we provide in our service plan:

If our documents are not accessible to you, you can request a different format here.
Pest Control Service Plan PDF (PDF 581 KB)

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Last updated on 02 April 2024