Repairs guide

The repairs guide contains lots of useful information, including repair responsibilities and how to report a repair.

The downloadable PDF version (attached below) includes picture sections to help you identify what is wrong when reporting a repair to us.

If our documents are not accessible to you, you can request a different format here.
Repairs handbook PDF (PDF 4.62 MB)

You can also click the page links listed below for similar information available on our website: