The repairs guide contains lots of useful information, including repair responsibilities and how to report a repair.
The downloadable PDF version (attached below) includes picture sections to help you identify what is wrong when reporting a repair to us.
If our documents are not accessible to you, you can request a different format here.
Repairs guide | ![]() |
You can also use the links below to find similar information online:
- what to do in an emergency
- responsibility for repairs
- repairs – who does what?
- making your own alterations and improvements
- request a repair to your council home
- emergency repairs - out-of-hours
- when we visit your home
- gas safety
- electrical safety