Reference: CBC25023
Salary details: the 2 posts are on a career grade scheme (Starting grade is 4 then progression to 5 and 6):
grade 4 starting salary: £24,790 to £25,584 per year
progression (grades 5 to 6): £25,992 up to £30,559 per year
Job term: permanent
Appointment type: full time
Hours: x2 posts at 37 hours per week
Location: Town Hall / Hybrid
Department: Post 1: Business Rates/credit income team / Post 2: Council Tax/rents team
CBC25023 - Job description and person specification.
If you would like an accessible version of a job description then please contact the Human Resources team
Join our team as Revenues and Benefits Officers!
Are you ready for a dynamic role where every day brings new challenges?
Our full-time (37-hours per week), permanent positions offer stability and growth opportunities in the heart of Chesterfield Town Centre.
We're seeking individuals experienced in Council Tax billing and recovery, rent billing and collection, or Business Rates billing and recovery.
- don’t worry if you lack service-specific experience; we welcome candidates who can meet our person specifications
- in this role you'll be at the forefront of our service reshape, embracing a more versatile approach
- your responsibilities include processing changes in customer accounts, awarding discounts and exemptions, for either Council Tax or Business Rates
- you'll play a vital role in collecting Council Tax, Business Rates, housing rent, commercial rent and sundry debt income and arrears owed to the council
What are we looking for?
- a proactive team player with a 'can-do' attitude, eager to learn and adapt to evolving demands
- local government experience is advantageous, but isn't not mandatory
- excellent communication skills, both verbal and written, along with strong numeracy skills, are essential
- you'll handle sensitive matters with empathy and professionalism, ensuring customers feel respected and understood
Tech-savvy?
- fantastic! proficiency in various software applications is a plus
- being well-organised, accurate, and able to thrive under pressure are also key traits we value
In return, we offer more than just a job:
- Local Government Pension Scheme with immediate life insurance and secure career-average pension
- flexible working: comprehensive flexible working options including home working, flexitime, compressed hours, and job share opportunities
- generous leave: 23 to 32 days annual leave (based on service) plus bank holidays and discretionary Christmas leave
- enhanced family leave: above statutory minimum maternity, paternity, adoption, and shared parental leave
- health and wellbeing: free eye tests, counselling, physiotherapy, and an in-house mental health first aid team
- learning and development: support for your career with paid study leave, training opportunities, and professional fee coverage
- discounts and savings: cycle-to-work scheme, childcare vouchers, discounted leisure memberships, car park passes, and travel discounts
- trade union support: recognition of trade unions (UNISON, UNITE, GMB) with facilities and leave for representatives
Ready to take the next step?
For more information, please contact Carolyn Szadura at carolyn.szadura@chesterfield.gov.uk and check out the attached job description for full details and apply today using the attached expression of interest form.
Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.
How to apply
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.
If you don't already have a CV you can use our template below. We also have advice about how to write your cover letter.
| CV Template |  (Word 52 KB) |
Closing date: 4 May 2025
Provisional interview date: 21 May 2025