Reference: CBC243075
Salary details: £23,500.00 to £29,269.00 per year (Career Grade - dependant on experience)
Job term: Permanent x 2.5 posts
Appointment type: Full time / Part Time
Hours: 2x 37 hours per week / 1 x 18 hours and 30 minutes per week
Location: Town Hall
Department: Revenues and Benefits
CBC243075 - Job description and person specification.
If you would like an accessible version of a job description then please contact the Human Resources team.
Join our team as a Revenues and Benefits Officer!
Are you ready for a dynamic role where every day brings new challenges?
Our full-time and part time, permanent positions offer stability and growth opportunities in the heart of Chesterfield Town Centre.
We're seeking individuals experienced in Council Tax Support and Housing Benefits, Council Tax Billing and Recovery, or Business Rates Billing and Recovery.
Don’t fret if you lack service-specific experience; we welcome candidates who can meet our person specification.
In this role, you'll be at the forefront of our service reshape, embracing a more versatile approach.
Your responsibilities include:
- processing changes in customer accounts,
- awarding discounts and exemptions,
- assessing housing benefit and council tax support claims
- managing benefit entitlement adjustments
- plus, you'll play a vital role in collecting income and arrears owed to the council
What are we looking for?
- a proactive team player with a 'can-do' attitude, eager to learn and adapt to evolving demands
- while prior local government experience is advantageous, it's not mandatory
- excellent communication skills, both verbal and written, along with strong numeracy skills, are essential
- you'll handle sensitive matters with empathy and professionalism, ensuring customers feel respected and understood
- tech-savvy? Fantastic! - Proficiency in various software applications is a plus
- being well-organised, accurate, and able to thrive under pressure are also key traits we value
In return, we offer more than just a job.
Enjoy the perks of our local government pension scheme and the vibrant atmosphere of Chesterfield Town Centre.
Ready to take the next step?
For more information, please contact Carolyn Szadura at carolyn.szadura@chesterfield.gov.uk and check out the attached job description for full details and apply today using your updated CV and additional cover letter.
A Basic disclosure check is required for this post.
How to apply
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.
If you don't already have a CV you can use our template below. We also have advice about how to write your cover letter.
| CV Template |  (Word 52 KB) |
Closing date: 21 July 2024
Provisional interview date: 2 August 2024
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