Council services - Christmas and New Year 2024/2025

Some of our services will be operating differently during the Christmas and New Year period.

Find out about:

Other services


Bin collections

Some bin collections days will change during Christmas and the New Year, see the dates below.  Please make sure your bins are put out by 7am on collection day as we may not empty your bin at the usual time. 

Normal bin collection day Revised bin collection day
Monday 23 December Saturday 21 December
Tuesday 24 December Monday 23 December
Wednesday 25 December Tuesday 24 December
Thursday 26 December Friday 27 December
Friday 27 December Saturday 28 December
Monday 30 December no change
Tuesday 31 December no change
Wednesday 1 January Thursday 2 January
Thursday 2 January Friday 3 January
Friday 3 January Saturday 4 January

Rural and narrow streets

Green bins that are due for collection on Thursday 26 December will be collected on Friday 27 December instead. There is no change to the collection dates of blue and black bins on rural and narrow streets.

You can check your bin collection dates online via My Chesterfield.


Car parks

All our car parks in Chesterfield are open as normal, apart from Beetwell Street multi-storey car park which will be closed on:

  • Wednesday 25 December – Christmas Day
  • Thursday 26 December – Boxing Day
  • Wednesday 1 January – New Years Day

Chesterfield and District Crematorium

The crematorium will be closed on:

  • Saturday 21 December
  • Sunday 22 December
  • Wednesday 25 December – Christmas Day
  • Thursday 26 December – Boxing Day
  • Saturday 28 December
  • Sunday 29 December
  • Wednesday 1 January - New Year’s Day

Book of remembrance and gardens

You can visit the crematorium gardens, and view the book of remembrance at the following times:

  • Saturday 21 December – 10am to 4pm
  • Sunday 22 December – 10am to 4pm
  • Monday 23 December – 8am to 4pm
  • Tuesday 24 December – Christmas Eve, 10am to 4pm
  • Wednesday 25 December – Christmas Day, 10am to 4pm
  • Thursday 26 December – Boxing Day, 10am to 4pm
  • Friday 27 December – 8am to 4pm
  • Saturday 28 December – 10am to 4pm
  • Sunday 29 December – 10am to 4pm
  • Monday 30 December – 8am to 4pm
  • Tuesday 31 December – New Year’s Eve, 8am to 4pm
  • Wednesday 1 January – New Year’s Day, 10am to 4pm

You can also view the book of remembrance online.


Customer services and the Town Hall

Our customer service centre and the Town Hall will be closed on the following days:

  • Wednesday 25 December – Christmas Day
  • Thursday 26 December – Boxing Day
  • Friday 27 December
  • Wednesday 1 January – New Year’s Day

Our call centre will also be closed on these days - find out of hours and emergency information here.


Homelessness help

If you are facing homelessness as a result of an emergency situation, please call P3 Charity on 08081 692 333 for advice and assistance.  

Find more on homelessness help.


Council housing repairs

An emergencies-only repairs service is available on the following days: 

  • Wednesday 25 December - Christmas Day
  • Thursday 26 December - Boxing Day
  • Friday 27 December
  • Wednesday 1 January 2024 - New Year's Day

If you are a council tenant and need an emergency repair (for example a burst pipe) please call 01246 345041. This is for emergency repairs only, the operator will not be able to transfer calls or handle other enquiries.

Routine repairs

A normal repairs service will be in place on all other days, you can request a repair online here.


Markets, Market Hall, and the Pavements Shopping Centre

Markets

  • Sunday 22 December – 10am to 3pm
  • Monday 23 December – 8am to 4pm
  • Tuesday 24 December – 8am to 3pm
  • Wednesday 25 December - Christmas Day, closed
  • Thursday 26 December - Boxing Day, closed
  • Friday 27 December – 8am to 4pm
  • Saturday 28 December – 8am to 4pm
  • Sunday 29 December - closed
  • Monday 30 December – 8am to 4pm

Market Hall

  • Sunday 22 December – 10.30am to 4.30pm
  • Monday 23 December – 9am to 5pm, butchers 7am to 3pm
  • Tuesday 24 December – 9am to 4pm, butchers 7am to 1pm
  • Wednesday 25 December - Christmas Day, closed
  • Thursday 26 December - Boxing Day, closed
  • Friday 27 December - closed
  • Sunday 29 December - closed
  • Saturday 28 December – 9am to 5pm
  • Monday 30 December – 9am to 5pm
  • Tuesday 31 December – 9am to 5pm, butchers 7am to 1pm
  • Wednesday 1 January – New Year’s Day

Pavements Shopping Centre

The Pavements Shopping Centre is open as normal every day apart from:

  • Wednesday 25 December – Christmas Day
  • Thursday 26 December – Boxing Day
  • Wednesday 1 January – New Year's Day

Sports centres

Swimming lessons, gymnastics, trampolining, and tumblers finish on Friday 20 December, and return from Saturday 4 January at both centres.

Our centres will be closed on the following days:

  • Tuesday 24 December – Christmas Eve (Healthy Living Centre only)
  • Wednesday 25 December – Christmas Day
  • Thursday 26 December – Boxing Day
  • Tuesday 31 December – New Year’s Eve (Queen's Park Sports Centre only)
  • Wednesday 1 January – New Year’s Day

Queen's Park Sports Centre opening times

Tuesday 24 December

  • main pool – 8am to 1pm
  • small pool – 9am to 12 noon
  • last badminton and squash – 12 noon
  • last classes: indoor cycling – 12 noon, aquacise 12.15pm

Friday 27 December

  • main pool - 8am to 7pm
  • small pool - 9am to 3.30pm
  • splash sessions in both pools between 2.30pm and 4pm
  • last badminton and squash bookings – 6pm
  • last class: total body workout – 6pm

Saturday 28 December

  • main pool – 8am to 4pm
  • small pool – 1pm to 4pm
  • last badminton and squash bookings – 5.15pm
  • last class: Zumba Gold – 1pm

Monday 30 December

  • main pool - 8am to 7pm
  • small pool – 10am to 2pm
  • last badminton and squash bookings - 6pm
  • last class: body combat – 6pm

Healthy Living Centre opening times

Friday 27 December

  • pool - 6.45am to 4pm
  • gym, spa, soft play and climbing - close at 4.30pm
  • last fitness class: chair-based exercise – 12.30pm

Saturday 28 December

  • pool - 7am to 3.30pm (general swimming ends at 2pm to allow for splash sessions that start at 2.30pm)
  • gym, spa, soft play and climbing – 4pm
  • last fitness class: yoga – 10am

Sunday 29 December

  • pool – 8am to 4pm
  • our special education needs (SEN) family swimming session is taking place at 9.30am, therefore general swimming starts from 11am
  • gym, spa, soft play and climbing – 4pm
  • last fitness class: legs, bums and tums – 11am 

Monday 30 December

  • pool – 6.45am to 3.45pm
  • gym, spa, soft play and climbing – 4pm
  • last fitness class: falls prevention – 1.30pm

Tuesday 31 December

  • pool – 6.45am to 1pm
  • gym, spa, soft play and climbing – 1pm
  • last fitness class: aquacise – 12.15pm, Pilates – 12.15pm

Winding Wheel Theatre and box office

Find more details about the opening times, current show times, and booking tickets on the Chesterfield Theatres website.


Other services and support

Warm spaces

Mental health support

  • Derbyshire Mental Health Helpline – 0800 0280077 (open 24 hours a day, seven days a week)
  • Samaritans – 116 123 (open 24 hours a day, seven days a week)
  • SHOUT – Text ‘SHOUT’ to 85258 (open 24 hours a day, seven days a week)
  • Papyrus Hopeline (under 35s) – 0800 0684141, text 07860 039967, or email pat@papyrus-uk.org (open 9am to 12am every day, including bank holidays)
  • Derby and Derbyshire Emotional Health and Wellbeing Website

Cost of living support