Claim your Energy Rebate online – if you need help with the online form call our team on 01246 345013.

Are you being served?

Are you being served?

We carry out surveys to find out how satisfied our residents are with the services we provide.

The surveys ask a number of core questions, which allows us to benchmark our performance on a national and regional basis, and help us to see how effectively we are serving our residents and local communities.

Please click on the links below to access the latest results.

If our documents are not accessible to you, you can request a different format here.
Are You Being Served Full Report 2019 PDF (PDF 1.24 MB)

 Here are results from previous surveys:

Are You Being Served Full Report 2017 PDF (PDF 4 MB)
Are you being served? headline report 2015 PDF (PDF 1.6 MB)
Are you being served? full report 2013 PDF (PDF 1.33 MB)

Last updated on 25 November 2021