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Consultations

Consultations

Here you will find information about the consultations we carry out with local residents, businesses and people that use our services. 

Many of our consultations are now available to complete online.

Not all of the consultations listed below will be open to all members of the public – some are aimed at particular interest groups, and some are only open to a randomly selected group of residents. You can find out more information about the approach to each consultation below.

If no information is displayed below then we do not have any consultations currently running. If you can't find the information you are looking for, please contact our policy team on 01246 345247 or email katy.marshall@chesterfield.gov.uk.


Current consultations

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Our housing team carries out a range of satisfaction surveys at various times and intervals.

Ongoing surveys

Satisfaction surveys are carried out for the following services:

  • Capital works
  • Anti-social behaviour
  • Tenancy sustainment
  • Adaptations
  • Allocation of a property

These are 'invite only' surveys that are sent to residents who use the services.

The surveys run throughout the year and reports are collated either quarterly or annually, depending on the number of responses that have been received.


Annual satisfaction surveys

The following satisfaction surveys are carried out once per year:

  • Gardening assistance
  • Careline and support service

'STAR' survey

The STAR survey (survey of tenants and residents) is carried out once every two years.

See results of previous STAR surveys here.


Tenant involvement and engagement

The housing service has a dedicated tenant participation team that helps tenants to get involved in decisions that affect their homes and neighbourhoods.  

Find out more about tenant involvement.

We’re inviting the citizens of Chesterfield to have your say on our Council Tax proposals, which this year take account of the ongoing financial challenges created by the COVID-19 pandemic.

The consultation is seeking views on proposals for a small increase in the amount that residents pay for services provided by the borough council.

Find out more and have your say by visiting the Budget consultation page – before the 1 February deadline.

Past or 'closed' consultations

When a consultation has finished we gather all the information we have received and use it to help us make a decision, develop a policy or improve the way we deliver a service.

Take a look at our closed consultations


Last updated on 19 February 2020